We send orders by post operators: Nova Poshta, UkrPoshta, Mist Express, Rozetka.
Also, your client can pick up his order in our warehouse.
If you created an order in your personal account before 4:00 p.m. on weekdays, or before 3:00 p.m. on Saturday, or before 1:00 p.m. on Sunday, it will be sent on the same day, if after, then on the next
Orders are shipped every day, without weekends.
By default, orders are completed in standard packaging (courier package, bubble wrap, stretch wrap) - it's free!
If other packaging is needed, inform your personal manager about it.
You can use our services for any number of orders. Even without orders at all! (In case you only need to store your goods).
Payment for order processing is the only mandatory payment for our services.
In addition to this payment, only additional services are paid if you need them.
For example: a call center call or extra space for your goods in our warehouse.
Payment is made on a pre-paid balance basis.
The client can generate an invoice at any time in their personal account and top up the balance. After that, funds are automatically deducted from the balance for each service provided (order processing, storage, additional options, etc.).
This system allows you to transparently control expenses and top up your account at a convenient time.
The cost of order processing and storage is determined based on the number of orders shipped in the last 30 days.
This means that if your sales volume increases, the rate is automatically reduced — giving you more favorable conditions. The system flexibly adapts to the real needs of your business.
All financial operations are available in your personal account under the "Finance" section. Here you can see top-ups and deductions in real time.
For convenience, you can download a full report of all transactions in Excel format and use it for accounting or internal analytical reports.
Yes, for clients with a small order volume (up to 99 per month) the minimum payment is 2600 UAH. For other packages there is no minimum monthly payment.
"Sender" company provides comprehensive services for online stores: sending orders, storage of goods, order picking in accordance with the requirements, etc.